The HR Collection - How to conduct a grievance hearing

This course is ideal for managers, supervisors and HR professionals who may be required to conduct or be involved in the grievance process including hearings and appeals. The course will cover:

  • The purpose of the grievance procedure
  • The process
  • How to conduct a hearing
  • Questioning and listening skills
  • Note taking and report writing
  • Pitfalls to avoid
  • The process from beginning to end
  • The appeal procedure

You may choose from a range of delivery options including:

  • Three day advanced workshops and courses with opportunity to learn and practice new skills
  • One day course with the opportunity to discuss new ideas and learn new techniques
  • Golden Nugget sessions (2 hours) packed with tips and ideas – ideal for busy, experienced managers who wish to update their knowledge and skills
  • A course tailored to your business requirements, day or night, short or long – tell us what you need

We will tailor your course to your company needs and budget AND We also deliver open courses – watch out for our fliers

Click here to request further information on How to conduct a grievance hearing

For more information, please contact Christina Tomlinson, Business Development Administrator:
Tel: 01642 767913
Fax: 01642 764878



"He who gives a child a treat
Makes joy-bells ring in Heavens street
And he who gives a child a home
Builds palaces in Kingdom come"

John Masefield The Everlasting Mercy
Management StyleClick