April 2018
Issue 96

This month's theme - Managing Attendance

A CIPD survey revealed that the average day’s absence per employee in the UK is 6.3.

The cost of absence per employee is £522 in the private sector and £835 in the public sector.

In this issue we offer tips and ideas for helping you manage sickness absence effectively.


In this Issue:

For Managers: 7 key questions
For Trainers: 7 tips for delivering effective absence management training
•  Training in Action: Tailored courses for your needs
•  Offer of the Month: Free consultation
Next month's theme
  For Managers – 7 key questions

Question 1

Do you know your company sickness absence figures?

Question 2

Do your direct reports know their department sickness absence figures?

Question 3

Are your managers aware of trends in employee absence?

Question 4

Do your managers and employees fully understand your absence management policy and procedure?

Question 5

Do you have a plan for reducing sickness absence?

Question 6

Do you deliver effective training in attendance management?

Question 7

Do work closely with your HR department to deal effectively with sickness absence?

If you can’t answer "yes" to all seven questions, speak to your HR department or if you would like some external help click here




  For Trainers – 7 tips for delivering effective absence management training

1. Start by being clear of the problem – knowing what is happening and why? There can be several reasons, including management style, work pressures, change, stress or inadequate policies and procedures, to name but a few.

2. Involve managers and staff in the content and design of the training programme or course – get their opinion – get "buy in".

3. Design a course that is interactive, engaging and realistic – avoid lots of statistics, policy information and "death by PowerPoint"

4. Use case studies where managers and employees can discuss issues, reasons and solutions.

5. Emphasise the importance of dealing effectively with employee support and reducing absenteeism.

6. Do include a session on leadership – the importance of listening and the power of effective one to ones.

7. Don’t expect results from one training course – you may need follow up, support for managers, progress meetings etc – you may find using a change management model such Kotter’s 8 Step Change Model helpful: kotterinc.com/8-steps-process-for-leading-change


  Training in Action - Tailored courses for your needs

“Research increasingly shows that employers who manage attendance save money and improve effectiveness”

Most companies have attendance management policies and many companies do offer managers training in attendance management.

That’s the good news.

On the other hand, stress is recorded as one of the reasons for around one third of absences in the UK with many employees reporting work related stress as the reason for the absence. Other reasons reported are muscular, skeletal, back problems, mental health problems, virus and colds.

Is it possible to easily reduce sickness absence?

Whilst employees cannot help being ill there are many other factors that contribute to employees being absent through sickness or being absent for longer periods than necessary. Consider the following reasons …

  • Stress related illness due to pressure of work that could possibly be avoided or supported
  • Muscular or skeletal problems due to lack of consideration to health and safety
  • Longer period of absence due to lack of contact and support during absence
  • Managers lack of awareness of how to support employees
  • Lack of observation when warning signs become visible
  • Ineffective application of return to work interviews – they become tick box exercises
  • Managers not following the procedures
  • Employees are not following procedures
  • Lack of appropriate and effective training
  • Managers and HR not working together on attendance issues
  • Managers inaction because they believe it is HR responsibility

So how can training help?

Training alongside a clear strategy and programme does help to reduce sickness absence.

Good training should help managers and HR professionals consider three key reasons for being effective in managing absence which are…

  1. To support people who are ill
  2. To apply the company procedure
  3. To minimise absenteeism

When designing your training course, you may want to consider how to encourage good leadership where managers observe, listen and take action that may minimise situations where illness may at least in part be caused by work related situations.

Your training course can provide skills training in conducting return to work interviews or review meetings as well as case studies to develop understanding of policy and employee needs.

We tailor our courses to what is happening in your company. Typical sessions may include …

  • Understanding of procedure and policy
  • Strong leadership that gets results and supports team members
  • The power of one to ones in minimising absenteeism and improving performance
  • How to engage the team in supporting each other
  • Skills training in return to work interviews and review meetings
  • Supporting through long term absence
  • Managing difficult meetings
  • Balancing support and procedure
  • The Manager and HR Partnership

And we make our courses fun with case studies, practical sessions, light hearted sessions such as true or false, "Did you know" and many other creative ways of getting the message across and developing skilled managers and team leaders.

Can we help you? – let us know



Please ask us about:


More interesting topics for you to consider:

»You are Amazing
»Don't be an Ass
»Success is not Everything
»Believe in Yourself and be Happy
»Easy to make Mistakes
»Influencing and Negotiating





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This month we are offering a free consultation with no strings attached.

Do you want ideas for designing your own attendance management course or can we help you design a course, or deliver a course for you?

Offer ends 5th May 2018

Contact us NOW!

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Syd Strike Training Solutions
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TS17 0QS

Tel: (01642) 767913

Email: info@sydstrike.co.uk
Web: www.sydstrike.co.uk



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